Para-transit & Special Needs
The very special special-needs
Special needs transportation is the most delicate and customer service intensive on-demand transport domain. Fleet utilisation is important but comes always second to customer care. Automating this most demanding domain is the special expertize of only few. Vinka’s team has decades of experience in special needs transportation domain with a trail of market leading products. Vinka Mobility Platform is the best tool to operate the very special domain of special needs transportation because we understand the need to be able to balance between automation, optimization and customer service. The last being the first.
Different Types of Requirements within the Same Operation
Managing priorities and different types of requirements within the same operation is a complex challenge. Where some customers need to be transported individually with very specific equipments, others can be pooled and transported as groups. Some orders are pre-scheduled and run on daily basis, others are ad-hoc and need to be planned in real-time.
Turning all this variation into a smooth automated core operation while leaving the possibility for experienced planners and dispatchers to step in is the hardest test for any fleet management system. Vinka Mobility Platform is built to handle these extreme cases.
Built to Handle All of the Unique Requirements
Vinka mobility platform is built to handle all of the unique requirements of Para-transit and other special needs operations. Special equipment and other planning parameters are modelled and taken into account in all planning and dispatching scenarios. Planning and optimization can be done both in advance and in real-time within one operation.
Streamlines Ride Booking & Confirmation Process
It is not un-usual that hospital staff spends in average from 15 up to 30 minutes in booking and managing non-urgent transportation for patients. In many cases this task is left to nurses and doctors who should be treating patiens instead of booking rides. With Vinka Mobility Platform order intake and management process can be automated and digitalized freeing the nursing staff to take care of the patients. See the Vinka partner pages for full stack solutions for special needs transportation.
Key Features
- Order Management
- Planning and optimization
- Smart Dispatching
- Sophisticated planning modes
- Real-time fleet monitoring
Experience the Versatility of Our Solutions
Automate your operations and turn tedious manual tasks into smooth, optimized processess.
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